The second-hand marketplace Users Express Frustration Over Sizing Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The popular resale platform has revised its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing due to the recalibration.
Vinted explained the new system was more in line with similar services.
It has advised users to examine their items and manually change the size where appropriate, resulting in member annoyance.
Measurement Approach Changes
Earlier, the measurements included one number and one letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.
Member Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Necessary Adjustments
Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
